How to Pick An Employee Relocation Services Provider
When selecting a moving and storage company for your employee relocation program, it’s critical to look at their background. A good partner should be experienced in household goods moving and financially sound, while also having the hauling fleet required to service your firm. Once those conditions are found, look deeper to see who would be the right partner for your employee relocation program.
- What is the company’s values, do they allign with yours?
- What does customer assistance mean to them?
- How is quality service implemented?
Culture and Values
How your employee relocation services company respects their staff will have an impact on the overall service you can expect for your transferees and new hires. The level of trust and respect that is given by a service partner is the foundation upon which its workers will operate. As a fourth-generation family owned and operated business, Corrigan’s staff are more than just employees, they’re an extension of the Corrigan family. Corrigan’s valued employees have been awarded the highest individual honors possible from United Van Lines – multiple of them more than once!
At Corrigan we believe that our employees are our most valuable asset. All have warehouses, everyone has trucks, and everybody has equipment. It’s the Corrigan people that makes us unique, from the movers in your home to the office staff you never see, Corrigan’s employees genuinely believe in their work, and you can see it in each and every employee relocation we do.
Good customer service is the basis upon which all good employee transfers start. Yet deciding which movers can offer you good customer service can be a challenging thing. So what exactly does elite customer service look like from your employee relocation service partnerand how is good customer service provided?
Top tier customer service is instilled all over Corrigan. Whether it’s our front-line service providers working in the houses of our customers, or our staffs working behind the scenes handling thedispatching or IT for Corrigan, customer service is delivered at each opportunity onevery relocation performed.
Home Survey As your chosen relocation services provider, Corrigan will perform either a regular in-home survey or a virtual survey. With society counting more and more on computers, virtual surveys are becoming a popular method of surveying. Corrigan’s experienced survey team work with the homeowners to compile a detailed survey. These have proven to be reliable, because we continually compare estimated weight in comparison to actual weight once the move occurs. This allows us to continually improve our abilities and surveying process.
Estimate Review After the residence review is complete and the survey notes is prepared, a employee of the Corrigan team will put together the charge for the move and review them with the transferee. We are dedicated, as your employee relocation services provider, to provide fair value to each transferee while also providing the industry-leading quality Corrigan is known for. Our staff will work to supply all transferees with ideas that will support them to stay within their budget.
Pre-Move Guidance Every transferee will be given their own move coordinator who will work directly with them throughout each stage of the relocation. Rest assured, as your preferred employee relocation services partner, Corrigan’s team of relocation coordinators are some of the finest in the world and have been recognized on more than one occasion for being the best-of-the-best inside the United Van Lines network of agents!
Pack, Load and Delivery DayCome move day you can rest easy knowing that our team of movers are ready to manage everything for you. We are pleased to be part of an an elite classification of moving and warehousing companies nationwide that are committed to regularly coaching our front-line moving crews. Through the Kathleen Corrigan Training Center, staff learn the basics of the moving industry before arriving at a customer’s home. No other moving business gives the level of firsthand coaching that the Corrigan Academy offers.
With Corrigan as your employee relocation services partner, you will be able to rest assured that you have a well-rounded team of trained movers working both for you and for your people. From the first contact to the last day of the move, as your employee relocation services partner, Corrigan’s staff of professionals will work with your transferees to guarantee they have the details they want when they want it. When our customers say, “…this was the best move ever!,” we know we’ve delivered a top-tier employee relocation and great client service!
Corrigan prides itself on giving quality service with each relocation. We are a dedicated employee relocation services provider with ongoing quality initiatives. Corrigan believes that our ability to continuously improve the relocation experience is based on our ability to attract, develop and retain the best people in the relocation industry.
Staff growth and development is taken seriously all over the Corrigan company. Every member of our team undergoes a background check, alongside pre-employment and random drug testing of all drivers. We’ve also made a state-of-the-art training facility inside our building to guarantee our crews are equipped with the necessary abilities and know-how to guide our clients through the moving process prior to entering the field. Our whole team of experienced, trained and dedicated staff is committed to raising the bar in the industry and showcasing how good the relocation experience can be.
Our staff have the training and tools to give the quality service Corrigan is known for. Maintaining and investing in top-of-the-line equipment is a required business practice for all relocation organizations. Corrigan considers its annual capital investments in equipment an operational necessity as well as a recruitment opportunity for attracting and holding drivers and crew.
Multiple subjects must be reviewed when picking the appropriate employee relocation service company for your organization. Beyond the basic aspects of selecting a moving provider, it is important to consider your prospective partner’s values and tradition as well as how they value quality and customer service. Identifying a few of the potential company's values should prove to be a worthwhile exercise when choosing the ideal employee relocation services partner.